Introduction. This Privacy Policy outlines how we collect, use, and disclose your personal information, in compliance with the EU General Data Protection Regulation (GDPR). If there are any changes to this policy, we will post updates on our website. Please read this policy carefully to understand how we handle your information.

Who We Are. When we refer to "we," "our," or "us," we are referring to Beacroft Referrals, registered in England and Wales under company number 08513446, with our registered office located at The White House, 164 Bridge Road, Sarisbury Green, Southampton, SO31 7EH.  We act as the Data Controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) 2018.

Information We Collect About You. We may collect information that you provide to us, such as through paper or online forms, email, phone, post, or other means. This information may include your name, address, email address, phone number, and other personal or financial information, such as credit or debit card details, bank account information, and employment information.

When you visit our website, we may automatically collect technical information about your visit, including your computer's IP address and other details related to your visit. We may use website recording services to collect this information.

How We Use Your Information. Our lawful basis for processing your data is Legitimate Interests. We use the information we collect from you to provide veterinary services that you request, to communicate with you about those services, and to maintain our accounts and records. We may also use your information to notify you about news, events, and updates that we believe may interest you, if you have opted in to receive such communications.

We may disclose your personal information to governmental, judicial, or fraud prevention agencies as required by law.

Where We Store Your Personal Data. We take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy. However, we cannot guarantee the security of information transmitted over the internet. Any transmission of information is at your own risk.

Access to and Correction of Your Information. You have the right to request a copy of the information we hold about you and to have any inaccurate information about you corrected. If you wish to remove your information from our records or update your information, please contact us by email at  admin@beacroftreferrals.co.uk or by post at our treatment centre address (RG24 8UP).

Retention of Your Information. We retain your personal information for as long as is necessary or as required by law. If you no longer want us to store your information, you may request that it be removed from our records. However, please note that removal of your information may prevent us from providing certain services to you.

Conclusion. We take the handling of your personal information seriously and strive to ensure that it is treated securely and in accordance with this privacy policy. If you have any questions or concerns about this policy or how we handle your information, please contact us at admin@beacroftreferrals.co.uk or by post at our trading address.